Equipment is available at NO CHARGE to customers who have a physical impairment that makes it difficult for them to use the telephone. 

Certified special needs customers who are qualified for the California LifeLine discount may receive two discounted telephone lines. Documentation is needed to justify the need for a second phone line with the California LifeLine discount. 

Please contact the Deaf and Disabled Telecommunications Program (DDTP) California Telephone Access Program (CTAP) for details at: 

1-800-806-1191 (voice toll-free) or TTY at 1-800-806-4474 (toll-free)

or contact our Business Office for more information at: 1-530-467-6000 or 1-866-467-6001 (toll-free)

This service allows non-hearing customers to communicate with persons of normal hearing by means of an operator who relays messages back and forth.

Sprint Relay Customer Service 1-800-676-3777

There is no charge to the calling party to reach the California Relay Center.